Shipping Policy
Last Updated: June 2026
Thank you for shopping with Falgoni. We are committed to providing a smooth and reliable delivery experience for our customers across the UAE.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Once your order has been processed, you will receive a confirmation email with tracking information, where available.
Shipping Time
Estimated delivery time within the UAE is typically 3–7 business days.
Please note that delivery times are estimates and may vary due to factors beyond our control, including courier delays, weather conditions, customs procedures, or high order volumes.
Shipping Costs
Shipping fees, if applicable, will be displayed during checkout before payment is completed.
From time to time, Falgoni may offer free shipping promotions on selected products or orders.
Order Tracking
When tracking is available, customers will receive a tracking number via email once the order has been shipped.
Delivery Delays
While we strive to deliver all orders on time, unexpected delays may occasionally occur. We appreciate your patience and understanding in such situations.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Falgoni is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete address information provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or if you believe your package has been lost during transit, please contact our support team as soon as possible. We will work with the shipping carrier to investigate and assist in resolving the issue.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Email: support@falgoni.com